Collect and Analyze Feedback Easily with Odoo18 Surveys

Getting feedback from customers, employees or event attendees is very important for businesses today. The Survey module in Odoo18 makes it simple to create and manage professional surveys. These surveys help your organization improve effectively.
Let’s explore how Odoo18 Surveys help you to collect valuable data and turn it into actionable insights!

Build Surveys Effortlessly Odoo Survey App

You can create a variety of surveys With the Survey app in Odoo18, such as simple feedback forms, detailed tests and assessments. This app is designed to help you gather information on different topics. For example, you can measure how satisfied your customers are, check out how engaged your employees feel, or collect opinions after events. Odoo provides a flexible tool that can handle all your survey requirements effectively.

You can create:

• Customer and employee feedback forms
• Event evaluations
• Certification assessments
• Market research questionnaires
• Live audience participation surveys

With real-time data collection, businesses can quickly spot emerging trends and make informed decisions faster than ever.

Operating the Odoo18 Surveys Dashboard

When you open the Surveys module you will land on the main dashboard a dynamic overview of all your created surveys as displayed in a clean Kanban view.

Each survey entry shows:

• Survey title
• Responsible user
• Date created
• Number of questions
• Average completion time
• Number of registered participants
• Number of completions
• Success and certification rates (if applicable)

If a survey is linked to certifications or courses, you’ll also see related metrics, helping you track everything at a glance.
Tip: You can return to this dashboard anytime by clicking the Surveys in the top navigation menu.

How to create a New Survey

Simply click the New button on the dashboard. Odoo will opens a blank survey form where you can:

• Add sections and questions
• Set scoring rules
• Define certification requirements
• Customize the participant experience

Odoo’s simple interface makes it easy for anyone no coding required!

How to Manage Surveys: Share, Test, and Analyze

Each survey line offers action buttons to quickly manage your work:

Share: Invite participants via a unique link or email. Customize your invitation emails right inside Odoo, with the option to add attachments or set response deadlines.

Test: Preview the survey as a participant to ensure everything is works perfectly.

See Results: Dive into detailed reports and visual dashboards to analyze survey performance.

Start Live Session: Run real-time surveys during meetings or events (great for audience engagement).

End Live Session: Conclude an active session whenever needed.

There’s also a handy three-dots (⋮) menu for a quick actions like editing, deleting or color-coding your surveys for the better organization.

Different Views for Different Needs

Besides the default Kanban view, Odoo Surveys offers an multiple dashboard views.

List View: Displays survey details like responsible user, average duration or registrations and scores in a sortable table format.

Activities View: Focuses exclusively on the activities scheduled for th each survey, helping you to manage the follow-ups and deadlines.

You can customize the columns need to appear in List View for a customized experience.

Live Session Surveys: Engage Your Audience

A key feature in Odoo18 is the Live Session mode. This allows you to start live surveys during presentations or in-person workshops. You can immediately collect feedback from your audience. This feature helps make your sessions more interactive and enables you to adjust discussions instantly based on audience feedback. this way you can ensure that your content stays relevant and engaging, responding to the needs and interests of the participants in real-time.

Note: Live sessions are not available for surveys set up as certifications.

Analyzing Survey Responses

After collecting responses it’s time to dig into the data Odoo’s built-in reporting tools offer deep insights into:
Participation rates

• Success ratios
• Average scores
• Individual answers

Visual charts and metrics make it easy to spot the trends and areas for improvement without any external analysis

Odoo18 Surveys offer a a clear solution for businesses to gather feedback, track how engaged people are and issue certifications all within one easy-to-use system and It comes with features like live sessions for real-time interaction, custom scoring to custom results, flexible sharing options to reach the right audience, and detailed reports for a deeper understanding of the data.

These features turn basic surveys into important tools for making strategic decisions. Whether your team is small or your company is large, using Odoo18 Surveys can give you valuable insights to help your business grow better and faster.

Stop guessing and start knowing Odoo18 Surveys provide the direct line to the insights you need to optimize your business, engage your audience, and even validate skills. Its user-friendly design and powerful features make it an indispensable tool for any forward-thinking organization.

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