Odoo17 VoIP Features for Better Communication & Productivity

Integral communication has become critical in today’s fast-changing business environment and the success of organizations, promotes efficient interaction, and enhances the rate of expansion of the enterprise. Admitting that today there is an urgent need for effective means of communication, the latest version of Odoo – Odoo17 offers VoIP (Voice over Internet Protocol) as an integrated communication module that will ripe business communications and raise the efficiency of the team to an unprecedented level. In this blog, you will learn how Odoo17 VoIP features change the level of business communication for the better.

What is Odoo17 VoIP & Odoo17 VoIP Features

Odoo17 VoIP is a Communication application within the Odoo system through which voice and video calls may made directly within the system. This integration involves the Odoo’s components like CRM, Sales, Project and other features with rich communication. This aspect shows that, by using the feature, organisations can minimise their communication costs, leading to general improvement of business processes.

Here are some key Odoo17 VoIP Features

1. Increased Efficiency

Using Odoo17 VoIP does not have to switch between different applications to communicate in voice and in text. Users can make and receive calls directly within the Odoo platform, eliminating the need to switch platforms and boosting productivity. This streamlined interface unifies all communication activities under one roof, reducing complexity and shortening cycle times.

2. Enhanced Collaboration

Video calls are one of the most notable Odoo17 VoIP features This functionality enables real-time communication which is an important ingredient in teaming, everyone some members of the team are located in different geographical regions dealing with business people from other parts of the world. Video calls can fill the gap created by the geographical dispersion of employees by making the team more united, allowing solving emerging issues in time. convert this into shorter

3. Improved Customer Service

Odoo17 VoIP allows VoIP customers to call and receive customers’ calls directly on Odoo. It helps to avoid time-consuming problem solving and makes possible to provide more individual approach to a customer. Customer service representatives have customers’ records and histories giving them a good opportunity to offer efficient service.

 4. Cost Savings

This kind of telephone system is costly, associated with the initial investments are equipment the costs of maintenance and services. In this regard, Odoo17 VoIP avails itself of an approach that does not bear such costs it operates in a cloud-based environment. Local call is free and the charges that are relativity to other calls are much cheaper making it convenient for organizations of all classes.

5. Increased Mobility

Odoo17 VoIP is fully web-based and can used on web browsers and Java mobile apps to enable users to make and receive calls. Those who use this feature are the employees who often have to travel for business work from a remote location, in such cases they are assured that they are connected to the company’s network can work efficiently.

New Updates of Odoo 17 VoIP

Odoo17 improves its VoIP options to guarantee that they are the most advanced available. Some of the recent updates include:Some of the recent updates include:

Higher Quality Video Calling

The new features in Odoo17 have made video calls better by providing a clearer and more fluent video calls. These improvements enhance the acquisition and delivery of in virtual meetings’ productivity and interaction experience reaching an almost real-life experience.

Enhanced Call Recording

There are enhancements made to the call recording Odoo17 VoIP features which enables organisations to record their calls have access to them using the interface It is particularly useful it comes to training, monitoring evaluation, assuring compliance with standards. This month, we introduce new Call Forwarding options.

New facilities have in call forwarding in Odoo17 now it is possible to set priorities in forwarding calls to certain employees of your company based on their availability or qualification. This makes sure that every call is dealt with in the correct manner,with the correct personnel dealing with the customers, increasing the likelihood that the clients would satisfied.

Odoo17 VoIP Module Setup

For the use of Odoo 17 VoIP, you have to have an Odoo license and to have the VoIP add-on activated. the setup process disguises one in configuring one’s VoIP settings, choosing of a good provider together with having a clear interaction with SIP clients. a step-by-step guide

Step one: Getting a subscription to Odoo

Make sure that you have an active Odoo subscription that contains VoIP module. If not, it is easy to upgrade the plan in a way that this feature becomes part of the service.

To enable the VoIP Module, click on the Operations tab click On next to the VoIP box. enables the VoIP control

Log into your Odoo account, go to the Apps button and start the VoIP module. This will add VoIP functionalities throughout your Odoo system.

The third step is to configure the VoIP settings of the device you are using for the particular network.

as I mentioned Configuration is critical in the capacity of any Run-IV system. Choose the right country for whom your VoIP provider will be and enter SIP options corresponding to the communication equipment you use.

The integration with SIP Clients is the fourth step of the process for accomplishing an effective VoIP service

See to it that the VoIP will work properly with SIP clients. For smooth and quality voice and video calls, this step is very important. It is important to devote much attention to the configuration of these systems to ensure that they are stable enough and allow for efficient operation.

Effortless Device Integration

Odoo17’s VoIP service provides for device interoperability to its optimal level. Irrespective of whether your client is a Desktop, Laptop, Smart Phone, compatibility with SIP has been provided for in the system. This serves the purpose of flexible working low overheads as it enables the users to make business calls have a business meeting anywhere and at anytime improving efficiency of the business.

Streamlined Activity Management

Being part of the Odoo suite, Odoo17’s VoIP system comes with a simple and effective integration with the game’s calendar. makes the scheduling of call or meetings. Scheduled calls are integrated into the VoIP widget and are displayed as a call in your calendar with a special marking. This synchronization is useful in coordination, such that all the engagements are well timed and orderly.

Simplified Customer Engagements

The customers definitely benefited from Odoo17 the interactions with the customers are greatly improved. The system unifies the access to most valuable customer information, it provides details, allows starting communication and managing leads/opportunities. This integration enhances the rapport that an organisation has with its consumers and it helps a business organisation to expand.

Mobile Accessibility

it is an excellent VoIP solution for mobile devices, and the one included in Odoo17 is no exception. Odoo17 VoIP features are easily manageable through the Odoo mobile app or the web browser. Some of the Odoo17 VoIP features include call recognition customer data accessibility, making the system serve as a mobile communication support.

VoIP functions of Odoo17 are revolutionary for the sphere of business communication. For that, it provides voice and video calling integrated within the Odoo platform eliminating the need for third-party applications thereby being efficient and having low costs.

The latest and updated versions/editions make it possible for the system to be advanced technologically, and to equip business ventures with efficient tools in the contemporary economy. Whether it is a matter of internal communication, relation with clients,the possibility to work from home, Odoo17 VoIP features is an asset for the success of companies.

Feel free to contact us if you have any questions about the steps