Odoo Partner Levels Explained: Ready vs. Silver vs. Gold

Last Updated: 15 January 2026

If you are browsing for an Odoo implementer or considering becoming one, you have likely seen the Odoo partner tiers, aka Odoo badges: Ready, Silver, and Gold.

But what do they actually mean? Is a Gold partner just a company that pays Odoo S.A. more money, or does it mean that they are better at what they do?

The Odoo Partner Program is a merit-based hierarchy designed to filter companies based on experience, certification, and customer retention. Unlike many software ecosystems where “partners” are just resellers, the Odoo partner tiers are tied strictly to performance metrics.

Here is the deep dive into how the system works, the requirements for each level, and what that means for the end client.

The Hierarchy at a Glance

The ecosystem is divided into “Learning Partners” (non-official, training phase) and “Official Partners” (Ready, Silver, Gold). The Official Partners are the ones listed on Odoo’s website and have direct access to an Odoo Account Manager.

1. Odoo Ready Partner (The Entry Level)

“The Rising Star”

This is the first step into the official world. A Ready partner has finished learning and is now working on real projects. They work directly with Odoo, but they are usually smaller agencies or newer teams.

Requirements:

• New Enterprise Users Sold: Minimum 10 per year.
• Certified Staff: Minimum 1 fully Odoo-certified employee.
• Retention Rate: No minimum requirement yet.
• Commission: 10% on Odoo Enterprise licenses.

Odoo Ready Partner are the best for standard implementations, you don’t need heavy customization.

2. Odoo Silver Partner (The Established Pro)

“The Proven Scaler”

Silver partners are the most important part of the ecosystem. They have a strong team, a history of successful go-lives, and have shown that they can keep clients happy for a long time.

Requirements:

• New Enterprise Users Sold: Minimum 75 per year.
• Certified Staff: Minimum 3 fully Odoo-certified employees.
• Retention Rate: Minimum 70%.
• Commission: 15% on Odoo Enterprise licenses.

They have seen enough edge cases to know how to handle complex workflows. They have enough staff that your project won’t stall if one developer gets sick.

3. Odoo Gold Partner (The Elite Tier)

“The Heavy Lifter”

Gold is the top level you can get and these are usually the big agencies or system integrators that can handle big data migrations, multinational rollouts, and complicated custom development.

Requirements:

• New Enterprise Users Sold: Minimum 300 per year.
• Certified Staff: Minimum 6 fully Odoo-certified employees (often many more).
• Retention Rate: Minimum 80%.
• Commission: 20% on Odoo Enterprise licenses.

They have direct lines to Odoo HQ management, priority support, and the resources to tackle the “impossible” projects.

The 3 Metrics That Matter

To understand the Odoo Partner tiers, you have to understand the three specific KPIs Odoo uses to grade them.

New Paying Users (The Volume Metric)

Odoo requires partners to sell a certain number of new Enterprise licenses every year.

Why it matters: It proves the partner is active. A Gold partner selling 300+ new users a year is constantly deploying fresh databases. They aren’t sitting on legacy knowledge; they are actively building in the current version.

2. Certified Resources (The Knowledge Metric)

Odoo Certifications are difficult. They require a deep functional knowledge of all core apps (Accounting, Manufacturing, Inventory, etc.).

Why it matters: This prevents “fake” expertise.There must be at least six people in a Gold partner’s group who have passed the hard test. This makes sure that the person who answers your question really knows the system standards, which lowers the chance of bad code or extra customisation.

3. Retention Rate (The Quality Metric)

This is the most critical metric. From the Silver tier upwards, Odoo tracks how many of a partner’s clients renew their subscription every year.

Why it matters: If a partner implements Odoo poorly, the client leaves. If a Gold partner has an 80% retention requirement, it means they are statistically proven to keep clients happy long-term. It is a direct quality control measure enforced by Odoo S.A.

Comparison Table: Benefits & Requirements

Feature	Ready Partner	Silver Partner	Gold Partner
New Users/Year	10	75	300
Certified Staff	1	3	6+
Retention Rate	N/A	>70%	>80%
License Commission	10%	15%	20%
Odoo.sh Commission	50%	50%	50%
Lead Generation	Minimal	Moderate	High Priority
Account Management	Shared	Dedicated	Dedicated

Which Partner Should You Choose?

If you are a customer reading this, you might think, “I should always hire a Gold Partner.” Not necessarily.

Choose a Ready Partner if:

• You have a small budget.
• Your project is standard (e.g., just CRM + Invoicing).
• You want direct access to the founder/owner of the partner company.

Choose a Silver Partner if:

• You are an SME (Small to Medium Enterprise) with 20-100 users.
• You need custom workflows or industry-specific knowledge
• You want a balance between personalized service and a larger support team

Choose a Gold Partner if:

• You are a large enterprise (200+ users).
• You have a high-risk project (manufacturing, multi-company accounting).
• You need 24/7 support availability.
• Budget is less of a concern than risk mitigation

The Odoo Partner Tier system is one of the most transparent in the ERP world. It forces partners to constantly train their staff (Certifications) and keep their clients happy (Retention) to maintain their badge. Whether you go for Gold, Silver, or Ready, the “Official” badge ensures you are dealing with a company that has a direct line to Odoo HQ, ensuring your project is built on solid ground.

Key Takeaways

• Odoo partner tiers (Ready, Silver, Gold) are performance-based, measured by certifications, customer retention, and active implementations, not fees paid to Odoo.
• Higher tier does not always mean better fit; Silver partners often suit SMEs best, while Gold partners are designed for large, complex, high-risk projects.
• Retention rate is the most critical quality metric, proving a partner’s ability to deliver long-term, stable Odoo implementations.