3 Methods to Resetting the Odoo19 User password
Forgot your user password in Odoo19? This situation is vary common and easy to fix. In this guide we explain three possible and reliable methods to reset your password and regain access without disrupting your work. lets gets in
Method 1: The “Administrator Assist” (Best for Managers)
Without the use of an email server, an administrator can manually change a user’s password; follow the steps
- Go to Settings: From the main dashboard, open the Settings app.
- Locate the User: Go to Users & Companies > Users.
- Open the Profile: To reset click on the name of the person who needs it.
- Action Menu: Click the Action button (the gear icon) at the top of the screen.
- Change Password: Choose Change Password from the list.
- Update: Type the new password in the pop-up and hit Change Password.
Pro Tip: After the user logs in for the first time, advise them to change this temporary password right away for the better security.
Method 2: The “Self-Service” Reset (Best for Users)
Users can take care of this on their own if your Odoo instance has an outgoing email server set up.
From the Login Screen:
- Click the Reset Password link below of the login button.
- Now Enter your registered email address.
- Then Look in your inbox for a safe link that link will let you make a new password.
For Administrators to Trigger:
- Go to the user’s profile in Settings.
- Then Click the Send Password Reset Instructions button.
- After you will get the link directly to them, ensuring they choose a password only they know.
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Method 3: Security & Account Tab (For Active Users)
If you’re already logged in but you want to change your password for security reasons then follow the simple steps:
- Click on your User Avatar in the top-right corner of the screen.
- Now Select My Profile.
- Go to the Account Security tab.
- Click Change Password.
Summary Table: Which method should you use?
| Scenario | Best Method | Requirement |
| User forgot password | Email Reset | Configured Mail Server |
| Admin needs to force change | Admin Reset | Admin Access |
| Lost Admin access | Database/SQL | Terminal/SSH Access |
| Routine update | My Profile | User is logged in |
A Note on Odoo19 Security
Security remains a top priority in Odoo19. Two-Factor Authentication (2FA) should be enabled for all users having “Internal User” access. This setting is located in the user profile’s Account Security tab.
It doesn’t have to be hard to change a user’s password in Odoo 19. You can quickly regain the access to your account and keep your system safe by using the correct method, such as an administrator account, self-service email reset, or account security settings.
Every Odoo environment is unique. Sometimes, password recovery is harder than expected because of problems with configuration, setting up the mail server, access restrictions, or security policies.
Please get in touch with us if you need help with Odoo user access, security settings, or recovering your password. We’re your trusted Odoo partner, so we’re always here to help you fix problems quickly and keep your ERP system running smoothly, without any downtime.
What should I do if I forget my Odoo19 user password?
If you forget your Odoo19 password, you can reset it using the email-based self-service reset, request an administrator to change it manually, or update it from the Account Security tab if you are already logged in.
Can an administrator reset a user password without an email server?
Yes. An administrator can manually reset password of the user for that go to the Settings → Users & Companies → Users using the Change Password option, even if no email server is configured.
How can I change my password if I’m already logged in?
If you are logged in, then click your user avatar → My Profile → Account Security tab, then select Change Password to update it for security reasons.
Is Two-Factor Authentication (2FA available in Odoo19?
Yes. Odoo19 supports the Two-Factor Authentication (2FA) and it is recommended for all users with Internal User access. This option is available in the Account Security tab.
Which password reset method should I use if admin access is lost?
If admin access is lost, password recovery requires database or SQL access via terminal or SSH as noted in the below summary table.
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