Handling Customer tips in Odoo17 Point of Sale

Here is How to Use Odoo 17 Point of Sale to Handle Customer Tips In odoo17, Customer tips are essential since they enhance the client experience, increase sales, and build relationships. They act as a feedback system, give financial support, and raise staff morale. Businesses can set themselves apart from rivals with a tipping culture that emphasizes customer service, as patrons choose places where employees are encouraged to deliver great customer service.

By enabling seamless customer tip management, the usage of cutting-edge Point of Sale (POS) systems, like Odoo 17 POS, has completely changed the retail and hospitality sectors. This all-inclusive solution benefits organizations and employees by streamlining the process and facilitating seamless transactions. Handling customer tips by hand is laborious and prone to mistakes; therefore, careful record-keeping and openness are required to guarantee correct and equitable distribution among staff members.

How to Make a Product for Customer Tips in Odoo17 Point of Sale

The initial step in the process is to create a separate product specifically for tip management. Before proceeding to further configurations and options, let’s review the stages involved. that go into making a Tip product. Navigate to the Products menu and select the appropriate option to create a new product named “Tip” with the corresponding Product Type.

When creating the product, ensure that the product type is set to “Consumable.” After that, you can enable the Tips option in the Configuration Settings window, as shown below.

Next, select the newly generated tip product from the list in the “Tip Product” field, then click “Save” to apply the changes. Click ‘More’ to reveal hidden settings and access more menu options. Consequently, it is essential to enable the Tip acceptance feature in every POS setup. Determine which point of sale has been assigned for the purpose of accepting tips.

Then Choose Session in Point of sale:

When open the shop session As shown below, you can select the required products from the “Orders” section. window and view their pricing or bill details from the window’s left side.

Make your product selections in the order line and then proceed to the payment screen. A tip-accepting option will be available here. Once the PoS order is complete, click the “Payment” button to initiate the bill payment process.

Then, use the “Customer” option to select or enter the customer’s information.. You will see the Payments window as a result, as indicated below.

Here we can see the tip option The Tip option click time can you a set the tip amount set option

Payment Method in  Odoo17 Point of Sale

Users can check payment bill details, choose a payment option, and read an order summary using the POS interface. Users are able to receive customer tips by clicking the ‘Tip’ button, which is located on the right side. The ‘Tip’ option enables you to add a $10 tip to the bill. The ‘Validate’ button must be clicked to finish the process after payment.

Complete invoice bills generated by Odoo PoS following a successful transaction. order fulfillment and payment transfers. The right side of the page the invoice information, which include the Tip’s amount and details. For a smooth payment process, the bill can also printed on an external device by selecting the ‘Print Receipt‘ option

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